swoondle society review

here it is.  the good, the bad, and the really cute dresses but questionable business execution.

i saw a Facebook ad about 2 months ago for swoondle society and i was sucked in immediately.  kids grow out of their clothes in the blink of an eye!  and i love to dress B like she’s my little doll, but hate the hassle of reselling items on the BST pages when i’m really busy.  swoondle society seemed to have the answer to this.  here’s how it works:

  1. they send you a pre-paid bag to fill with your child’s excellent used condition clothing, shoes, and accessories.
  2. you put it in the mail and wait for an email confirming receipt of items.
  3. later, an email arrives in your inbox stating which items they have decided to keep and which they will be donating on your behalf.  this process took about 2 weeks from shipment date for us.
  4. your items are categorized and you are then allowed to “spend” your trades within your categories.  *catch* you cannot combine lower category items together to purchase higher level items. *extra catch* only your first FIVE trades are free.  that means if you sent 12 items like i did, you can only redeem 5 of them without paying the company.  BIG FROWN.  i had the option of paying $5 per extra item (which didn’t really make sense to me because i could go to a local thrift store and pay that and not have to trade B’s clothing in for them as well… but my fault for not initially reading the fine print, they have to make money somehow too, etc. etc.), or you can purchase a membership ($39 for 10 trades and the additional options went up from there).
  5. once you have carted all of your kid’s new duds, simply check out and pay for Priority shipping (this was the only shipping option available).

okay.  let’s be real here.  i love start up companies and everything they stand for.  but, a level of service is expected in the business world.  i paid $10.80 in “Priority shipping” for 5 items that easily fit into a bubble wrap envelope.  i thought i would definitely receive tracking within two days since it was a priority package.  i reached out and was told my items would ship monday.  on monday i received my tracking (woohoo!), i checked on wednesday and the usps website stated they were still awaiting acceptance of my package.  swoondle society said they would look into it on thursday morning, bringing the transaction to a week (not counting the initial processing and photography of my items).  not very happy.  my items finally arrived 9 business days after my order…. with a parcel select label on it.

the dresses were packaged nicely in individual plastic bags.

the quality of each item was as described on the website.

would I order from swoondle society again?

in short, no.  i was disappointed by the overall business model, the misleading cost and speed of shipping, and lack of customer service.  i would highly recommend that they change their website wording at checkout since the shipping method is not true to what they are utilizing.

have you tried swoondle society before and if so, what are your thoughts?  until next time…!

 

weekend review: hello spring.

this weekend we welcomed spring! saturday was a catch up day for me to get B’s easter basket together and catch up on laundry.

sunday, however, is always our family day. B takes soccer in the morning, which she loves and WE love it because it exhausts her enough to nap later in the day.

B loves flowers, so taking her to the garden at the local hardware store after soccer is a fun treat for her! we also scooped up some goodies because we are planning to start a little garden in our backyard soon.

one of our favorite things to do is have pool float fights. i somehow always end up on the losing side when N and B gang up on me!

B’s first time at Firehouse Subs was a success. Yum!

we planted some lavender and wildflower seeds. we’ve actually had the wildflower seeds for quite a while and received the packet for free via the Cheerios bring back the bees campaign. you can grab a pack here for yourself too! i don’t have green thumb, but luckily N does!

no photos, but we made turkey meatballs using fresh herbs from B’s aerogarden! 🙂

and that wraps up another weekend. what did you do on your quick two day break? i’m absolutely anticipating my upcoming 3-day weekend and hosting easter at our house.

satuday. friends, flowers, and cousins.

if someone had tried to explain what a mom tribe is to me before i had B, i would have no idea what they were talking about.  (in fact, i would probably think they were crazy).

luckily, at 9 weeks pregnant with B, i fell into the best mama group around.  we bonded through pregnancy, birth, infancy and now toddler-hood.

i am not exaggerating when i say that i could not have survived this thing called motherhood without them.  

i’ve had the opportunity to meet so many of them in person over the last 2.5 years.  today, we were able to have brunch with J and C… which i have so been looking forward to all week long!  they just make my heart so happy!

once we said goodbye, we went on the hunt for the perfect new tomato plant for B.  seriously.  a hunt.

B had a great time pulling around (and being pull around IN) the little red wagon.

three garden shops later, we did in fact find the almost perfect tomato plant.  it’s still a little early to find good ones, so maybe we will add another one to the collection later in the season.

saturday concluded with dinner at our favorite hole in the wall italian restaurant.  and then B and her cousin playing at their grandpa’s.

weekends= my fave.

send sleepy dust our way in hopes that B doesn’t wake up with nightmare’s again.  this mama needs some sleep tonight!